Last updated: 6 August 2025
At Lu Hunter (“we”, “our”, or “us”), accessible from https://luhunter.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website or services.
1. Who We Are
Lu Hunter is a UK-based business offering services including astrology readings, space clearing (spiritually), firewalking experiences, and corporate event bookings.
If you have any questions about this policy, you can contact us at:
Email: enquiries@luhunter.co.uk
2. What Information We Collect
We may collect the following personal information:
- Your name and contact details (e.g., email, phone, shipping/billing address)
- Account login credentials (if you create an account)
- Payment information (processed securely via third-party gateways – we do not store card details)
- Booking details and service history
- Email marketing preferences
- Website usage data (via cookies or analytics tools)
- Device and browser type, IP address, and other technical information
3. How We Use Your Information
We use your information to:
- Process and confirm bookings or purchases
- Send service updates and confirmations
- Provide customer support
- Personalise your experience on our site
- Send promotional emails (if you opt in)
- Comply with legal or regulatory requirements
4. Marketing Communications
If you choose to subscribe, we may send you emails about new services, events, special offers, or spiritual content.
You can unsubscribe at any time using the link in any marketing email, or by contacting enquiries@luhunter.co.uk.
5. Sharing Your Data
We only share your data with trusted third-party service providers necessary to operate our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Email marketing platforms (e.g., Mailchimp)
- Website analytics tools
We never sell or rent your personal information.
6. Data Retention
We retain your data for as long as necessary to fulfil your bookings, support our services, or meet legal requirements.
You may request deletion of your data by contacting enquiries@luhunter.co.uk.
7. Cookies
We use cookies to improve your experience on our website and analyse site usage.
You can manage your cookie settings through your browser or via our site’s cookie banner.
8. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Correct or update your data
- Request data deletion
- Object to certain uses of your data
- Withdraw consent at any time
To exercise any of these rights, please email enquiries@luhunter.co.uk.
9. Data Security
We use appropriate security measures to protect your data, including:
- SSL encryption
- Secure servers and platforms
- Limited access to personal data by authorised staff
10. Changes to This Policy
We may update this policy occasionally. The most recent version will always be available at https://luhunter.co.uk/privacy-policy.
11. Contact Us
If you have any questions about this policy or how your data is handled, contact:
Email: enquiries@luhunter.co.uk